RETURNS POLICY
Please ensure the prompt return of your item(s) within 14 days of receiving your goods to guarantee eligibility for a full refund or exchange.
To initiate the return process, kindly complete the form provided below and enclose it securely within the packaging. Please ensure that all required fields are accurately filled out.
Return Address:
7 Nicholson road
Dunton green
TN14 5GX
We understand the importance of trying on your items for the perfect fit and style. However, we kindly request that any items being returned are maintained in impeccable condition, including the presence of their original tags and packaging. Furthermore, we ask that these items are entirely free from any lingering odours and devoid of any stains or pet hair.
It is crucial to note that every item returned undergoes a meticulous inspection process. Items not meeting the criteria may be subject to return or may not qualify for a refund.
Please be aware that the refund process may require up to 7 working days, although it often concludes more swiftly. Your patience and understanding are greatly appreciated as we work diligently to ensure a seamless return experience.
If the products are faulty, contact us before returning the goods.